Terms & Conditions

Terms & Contitions:

Stretch Limousine Rental Policy

  • “Weekday Special Offer” Reserve 3 hours or more on weekdays and get One hour free on any stretch limousine rental.
  • Weekend orders 4 hour minimum rental required on any stretch limousine.
  • Weekday orders 3 hour minimum rental required on any stretch limousine.
  • Weekend rates are valid Friday through Saturday.
  • Weekday rates are valid Sunday through Thursday
  • Rates may change periodically without notice.
  • Our rate does not include 20 % Gratuity.
  • Long distance trips or traveling outside VA, DC Metro area are subject to travel time charges % 10% Fuel Surcharge
  • Rates do not include unforeseen charges such as extended service time, parking fees & tolls.
  • Smoking tobacco or any substance is prohibited inside our vehicles. any violation will result in $300.00 fine plus the cost of damage repairs.
  • Customer is responsible for any damages to the vehicle as a result of soiled, food, gum, smoking, vomit & spillage.
  • Reston Coach is not responsible for loss/damage of any items left behind in our vehicles.
  • Reston Coach is not responsible for transporting items left in our vehicles.
  • Reservations cannot be guaranteed without signed invoices.
  • 40% non refundable security deposit is due upon execution of Invoice/Contract.
  • Cancellation requires 7 days prior notification, otherwise 100% of the total order will be charged.
  • Reston Coach may not be held responsible for canceling reservation due to indirect consequences or contingent damages resulting from its service or losses due to weather conditions, natural disaster, unpredictable vehicle defects.
  • Reston Coach reserves the right to outsource any reservation orders to affiliate companies due to unpredicted weather conditions, road traffic or mechanical failure or defects or any condition beyond its control.

Coach Bus & Mini-Coach Rental Policy

  • Rates may change periodically without notice.
  • 4 hours minimum rental required for any Coach & Mini-coach rentals.
  • Our rate does not include 20% Gratuity.
  • Long distance trips or traveling outside Metro area are subject to travel time & 10% fuel surcharges.
  • Rates do not include unforeseen charges such as parking fees & road tolls.
  • Customer will be charged extra in when extending service time, changing the original itinerary, adding extra destinations, traveling outside the metro area, and adding additional passengers in the vehicle.
  • Reston Coach may charge an additional $50.00 free for DC trip permit on any Coach-Bus transportation generated to/from Washington DC.
    See the rules by DC Transportation Authority.DC Transportation permit
  • Reservations cannot be guaranteed without signed invoices.
  • 40% non refundable security deposit is due upon execution of Invoice/Contract.
  • Cancellation requires 14 days prior notification, otherwise 100% of the total order will be charged.
  • Smoking tobacco or any substance is prohibited inside our vehicles, any violation will result in $300.00 plus the damage repairs.
  • $500.00 additional security deposit is required for food & alcohol consumption inside our buses. Customer agrees to pay clean up fees resulting from food & alcohol spillage or vomiting.
    Customer is responsible to pay for any damage repair to the vehicle and its equipment resulting directly by customer or customer’s guests.
  • Reston Coach reserves the right to outsource any reservation orders to affiliate companies due to unpredicted weather conditions, road traffic or mechanical failure or defects or any condition beyond its control.
  • Reston Coach may not be held responsible for canceling reservation due to indirect consequences or contingent damages resulting from its service or losses due to weather conditions, natural disaster, unpredictable vehicle defects.

Airport Transportation Service Policy

  • Our rates may change periodically without notice.
  • Airport rates do not include 20% gratuity.
  • Airport transportation rates may increase during rush-hour time, depending on pick-up and/or destination address.
  • Rate does not include unforeseen charges such as extra strop/destinations, extended service time, parking fees.
  • Rates do not include waiting time charges occurred due to any delay.
  • There is no charge for the first 15 minutes of waiting time. Thereafter, $15 would be charged per 15 minutes increment.
  • 20% rate increase will apply on airport transportation orders between the hours 10:00 PM through 7:00 AM.
  • Our airport transportation rates are based on one way trip on luxury 4 passenger Mercedes Benz S Class ,Lincoln Town Car or Cadillac DevIlle sedans
  • Airport transportation on full size SUV & 13 passenger vans are additional $80.00
  • Reservations cannot be guaranteed without signed invoices.
  • 40% non refundable security deposit is due upon execution of Invoice/Contract.
  • Cancellation requires 24 hours prior notification, otherwise 100% of the total order will be charged.
  • In “NO Show” events customer forfeits 100% of total invoice.
  • Reston Coach reserves the right to outsource any reservation orders to affiliate companies due to unpredicted weather conditions, road traffic or mechanical failure or defects or any condition beyond its control.If you have any question or concern about our rental policy / Terms & Conditions please do not hesitate to contact our reservation agent at  1-800-980-6062